Delivery Information

LOCAL

We are based in Malaysia. We are using J&T Express / Poslaju company depending on your delivery address and that will deliver your parcel within 1-3 days for peninsular Malaysia, and 3-4 days for Sabah Sarawak. 

 

INTERNATIONAL

For International Shipping we are using air shipping that took 5-9 days to arrive.

 

POSTAGE DAY

Once you placed your order, your order will be ship out within 3 working days exclude weekend and public holidays.

 

 

FAQ of Shipping

 

 

When will my items be shipped out?

your order will be ship out within 3 working days exclude weekend and public holidays. Tracking numbers will be given to your email within 24hours after order has been ship out. Plase check your spam folder too if you cannot find your tracking in primary inbox mail. please email us should you not receive your tracking numbers after 2 working days.

 

 

When will I received my item after shipping date?

You will receive your order within 1-3 days after postage day. Please email us your order number should you not receive your parcel after 3 days of postage day.

 

How can I qualify for a Local Free Shipping offer?

A minimum of RM99 per order is required to enjoy free delivery within Malaysia except for certain bundle or special promotion.

 

 

Where can I get my Tracking number?

If you placed an order on our website, tracking number will be available in your order account, please log in and check on your order history once the order is fulfilled. It will be also sent to your email, once the order is fulfilled.

 

 Malaysia Rate:

Peninsular Malaysia- RM7.9 (1st 500gram), RM9.90 (0.51kg-2kg)

Sabah & Sarawak  - RM13 (1st 500gram) plus RM1.60 for every additional 0.25kg

Free shipping (within Malaysia) for purchase above RM99

 

 

 Other Countries:

Please refer below table for International Postage rate. 

 

Standard Air Shipping:

 

Country

Shipping Rate (1st 500gm)

Days to Arrive

Singapore

You may also contact our Singapore Agent for a purchase and save a lot on shipping fees

Agent Details-

Name: Hazel

Contact Through Instagram: @zae_beaute

RM 39

2-4  days

Brunei

RM 39

2-4  days

Indonesia

RM 39

2-4  days

Thailand

RM 39

2-4  days

Philipines

RM 39

2-4  days

United States

RM 57

2-4  days

United Kingdom

or you can get direct from our Official Distribution Partner : MODESTROVE LONDON ship out from London

RM 57

2-4  days

Australia

RM 57

2-4  days

Germany

RM 57

2-4  days

Laos

RM 39

2-4  days

Cambodia

RM 39

2-4  days

Hong Kong

RM 39

2-4  days

Vietnam

RM 39

2-4  days

Myanmar

RM 39

2-4  days

Other Countries

RM 57

2-4  days

 

We are not responsible for your country's Custom and Tax. Please refer to your Country Import and Duty Guideline and Regulations for more info.

 

If you have any enquiry, feel free to contact us below

Email:  contact@csmakeupmy.com

Whatsapp: +6019-2930355