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Shipping Info

LOCAL

We are based in Malaysia. Any courier company that you choose while checkout will deliver the item within 1-3 days for peninsular Malaysia, and 3-4 days for Sabah Sarawak. 


INTERNATIONAL

For International Shipping we are using air shipping that took 7-9 days to arrive.


POSTAGE DAY

Postage is made everyday from Monday to Friday except public holiday. Your order will be posted on the same day if the order is placed before 12pm. An order placed after 12pm will be posted on the next day.


FAQ of Shipping


When will my items be shipped out?
Your order will be ship out on the same day if it is placed before 12pm. An order that is place after 12pm will be ship out tomorrow. Tracking numbers will be given once orders are shipped out, please email us should you not receive your tracking numbers after 2 working days.


When will I received my item after shipping date?

You will receive your order within 1-3 days after postage day. Postage day is everyday Monday to Friday exclude public holiday. An order that is placed on Friday after 12pm will be ship out on next Monday. Please email us your order number should you not receive your parcel after 3 days of postage day.

How can I qualify for a Local Free Shipping offer?
A minimum of RM99 per order is required to enjoy free delivery within Malaysia.


Where can I get my Tracking number?

If you placed an order on our website, tracking number will be available in your order account, please log in and check on your order history once the order is fulfilled. It will be also sent to your email, once the order is fulfilled. If you placed an order through whatsapp, you will get a message about your tracking number.


 Malaysia Rate:

Peninsular Malaysia- RM7.9 (1st 500gram), RM9.90 (0.51kg-2kg)

Sabah & Sarawak  - RM13 (1st 500gram) plus RM1.60 for every additional 0.25kg

Free shipping (within Malaysia) for purchase above RM99


 Other Countries:

Please refer below table for International Postage rate. 


Standard Air Shipping:

Country
Shipping Rate (1st 500gm)
Days to Arrive
Singapore

You may also contact our Singapore Agent for a purchase and save a lot on shipping fees

Agent Details-

Name: Hazel

Contact Through Instagram: @zae_beaute

RM35
3-5 days
Brunei
RM29
7-9 days
Indonesia
RM29
7-9 days
Thailand
RM29
7-9 days
Philipines
RM29
7-9 days
United States
RM397-9 days
United KingdomRM397-9 days
AustraliaRM397-9 days
GermanyRM397-9 days
LaosRM297-9 days
CambodiaRM297-9 days
Hong KongRM297-9 days
VietnamRM297-9 days
MyanmarRM297-9 days
Other CountriesRM397-9 days


We are not responsible for your country's Custom and Tax. Please refer to your Country Import and Duty Guideline and Regulations for more info.


If you have any enquiry, feel free to contact us below

Email:  contact@csmakeupmy.com

Whatsapp: +6019-2930355